Working at IBM Asia Pacific Headquarters, I am surrounded by all kind of top management executives. Normally we would categories their management style and preference by origin and normally it would give us a good general idea. It is because of the difference of working environment and culture in different countries, the executives from different countries are different.
Base on the "Change the Way You Persuade" article, I categorize the decision maker I currently work with as a Thinker. As a VP of a regional sector in IBM, data and information play an important part of the decision making process. Not only the information and number are very important, they will have to be well organized and detailed. Normally multiple options would have to be given to him; it won’t be accepted or even look at if it was presented with one choice only. Both positive and negative will all need to be presented for him to make the decision. Even thought the result may seem to be obvious, it would still have to leave it for him to decide. Right after the proposal presented, if he is interested, he would request meetings with related department or executive for more information. Depends on the project, more meeting would be arranged and more information would be collected presented before the final decision were made. It was him who told me not to rush to anything before thinking thoroughly.
Normally when his decision is needed, detail data has to be presented clearly for him to be able to understand and make the decision necessary easily. Charts and PPT always help. It would be more effective if it can be presented in short time because he is always busy and having too many meetings. So if a quick decision is required from him, more time needed to prepare the data for him. He would challenge you sometimes therefore it is important to know everything clearly. Often I would need to be prepared for any question he may ask at anytime. After working for him for a period of time, I started to memorize detail, not on purpose but just to be prepared. And knowing he would always follow up on things, I also learn to be proactive and ready or taken care of his request before he asked. And you won’t have his answer if it is still too early or timing is not right. Often he would ask the data to be presented only when time is closer or more input has been received. He won’t give you any hint or feedback if nothing is presented to him.
At work, he is my “client” and my job is to ensure of his satisfaction. Understand what his preference and style is help to make my job easier. But working with a decision maker like him can never be easy or relaxing. It is important to know your information well in preparation for any questions that he might have. I learn to be well prepared with all information needed before talking or seeking for his advice. Even thought he may seem to be tough to deal with but you can always expect to receive compliment or appreciation from him when all is successfully implemented and that is the biggest satisfaction and motivation of the hard work.
Base on the "Change the Way You Persuade" article, I categorize the decision maker I currently work with as a Thinker. As a VP of a regional sector in IBM, data and information play an important part of the decision making process. Not only the information and number are very important, they will have to be well organized and detailed. Normally multiple options would have to be given to him; it won’t be accepted or even look at if it was presented with one choice only. Both positive and negative will all need to be presented for him to make the decision. Even thought the result may seem to be obvious, it would still have to leave it for him to decide. Right after the proposal presented, if he is interested, he would request meetings with related department or executive for more information. Depends on the project, more meeting would be arranged and more information would be collected presented before the final decision were made. It was him who told me not to rush to anything before thinking thoroughly.
Normally when his decision is needed, detail data has to be presented clearly for him to be able to understand and make the decision necessary easily. Charts and PPT always help. It would be more effective if it can be presented in short time because he is always busy and having too many meetings. So if a quick decision is required from him, more time needed to prepare the data for him. He would challenge you sometimes therefore it is important to know everything clearly. Often I would need to be prepared for any question he may ask at anytime. After working for him for a period of time, I started to memorize detail, not on purpose but just to be prepared. And knowing he would always follow up on things, I also learn to be proactive and ready or taken care of his request before he asked. And you won’t have his answer if it is still too early or timing is not right. Often he would ask the data to be presented only when time is closer or more input has been received. He won’t give you any hint or feedback if nothing is presented to him.
At work, he is my “client” and my job is to ensure of his satisfaction. Understand what his preference and style is help to make my job easier. But working with a decision maker like him can never be easy or relaxing. It is important to know your information well in preparation for any questions that he might have. I learn to be well prepared with all information needed before talking or seeking for his advice. Even thought he may seem to be tough to deal with but you can always expect to receive compliment or appreciation from him when all is successfully implemented and that is the biggest satisfaction and motivation of the hard work.
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